For more details visit BRACELET Q The metal bracelet of your timepiece does not fit you AĪny authorised watch maker will be able to shorten the bracelet.
The BASELWORLD is the world's biggest Watch & Jewelry Fair it is held annually in Basel, Switzerland and attracts up to 100000 trade visitors from all over the world. S2685 etc.) Q You are not sure whether your timepiece is one of our original SWISS MILITARY / CX SWISS MILITARY WATCH watches Aĭo please compare the watch to those on our website ABOUT, AUTHENTICITY and ensure that our original logo appears on the dial BASELWORLD Q You have heard about this trade show but do not know any details? A
This however will only be the case if you constantly wear your timepiece or store it on an appropriate watch winder AMBASSADOR Q What are the companies listed under AMBASSADORS on our website? AĬall our distributors and service stations AMBASSADORS they are happy to help you with any questions and problems you may have AUTHENTICITYĪll our authentic timepieces have a five-digit alpha-numerical serial number engraved on the caseback (eg. 20'000 FEET) the accuracy you should theoretically be able to achieve is the one described in the chronometer certificate which was handed over to you together with the watch. If you own one of our chronometer certified models (eg. Should there be no service station for your country please send your watch together with the stamped warranty booklet directly to us by registered mail: Should you have bought your watch through our authorized online store: please contact the service station mentioned on our website under AMBASSADORS. Please contact the retailer you bought the watch from and ensure you still have the stamped warranty booklet. If your mechanical timepiece is still not accurate the movement may need servicing (see MAINTENANCE). If you own one of our mechanical models, please ensure you only measure the accuracy after wearing the watch for at least a day the accuracy will always be less if the watch has not been worn for a prolonged time. If you own one of our quartz models, this might be a sign that the battery is low.
However, by using choice materials and the best possible Swiss Made movements only our watches usually are more accurate than this Q Your timepiece is not as accurate as indicated above A In general any quartz timepiece will have a precision tolerance of some +/4 seconds per day, a mechanical timepiece some +/- 20 seconds and a Chronometer certified mechanical timepiece +/- 7 seconds.